Services

SERVICES
BUILT FOR EXECUTION

IBS delivers structured logistics solutions designed for healthcare, final-mile, routed distribution, warehousing, and time-critical business operations. From same-day courier to warehouse-supported regional infrastructure, IBS builds scalable logistics systems that reduce delays, improve visibility, and protect operational continuity.

DELIVERS reliable logistics

EXECUTES disciplined routing

OPERATES warehouse-supported infrastructure

Medical Courier (STAT + Routed)

TIME-CRITICAL MEDICAL LOGISTICS

IBS supports healthcare systems, laboratories, pharmacies, and medical providers through HIPAA-conscious courier solutions built for urgency, compliance, and consistency.

STAT Deliveries

Scheduled routed specimen transport

Pharmacy and prescription movement

Lab and diagnostic courier

Bloodborne-pathogen capable operators

Temperature-sensitive operational capability

Why IBS: Structured dispatch, route redundancy, operational accountability, healthcare-grade urgency.

STAT delivery acceptance rate: 100%
Previous provider acceptance rate for same account: 50%
Dispatch response: 5–12 minutes (business hours)
Coverage: All metro areas in the IBS service footprint

Business-to-business deliveries

Scheduled route coverage

White glove options; multi-stop route optimization

Signature/photo POD

Retail and vendor fulfillment.

Why IBS: IBS is not gig delivery. IBS delivers structured final-mile systems with operational control.

Final-Mile Delivery

LAST-MILE EXECUTION WITH
BUSINESS ACCOUNTABILITY

IBS executes business-to-business and customer-facing final-mile

delivery with real-time tracking, proof of delivery, and structured

route accountability.

26,000–30,000 deliveries per month | 98%+ on-time | POD on every stop

Routed Distribution

RECURRING ROUTES
OPTIMIZED PERFORMANCE

IBS builds recurring route systems for companies requiring predictable movement of goods, supplies, or service-critical inventory.

Daily / weekly route builds

Multi-market route systems; dedicated lane support

Regional route optimization

Fleet + partner scalability

Why IBS: Consistency beats chaos. IBS builds systems, not guesswork.

50–70 active routes managed monthly
Minimum contract term: 12 months
New client go-live: 2 weeks standard | emergency onboarding available

Cross-docking; short-term pallet staging

Long-term storage; lane sorting; de-vanning

Micro-fulfillment

Final-mile dispatch integration.

Why IBS: Warehouse-supported logistics creates visibility, speed, and scalability traditional courier companies cannot match.

110 pallet rack capacity | overflow available
24-hour dock-to-dock guarantee
98% scan compliance | 24/7 operations
4 dock doors | 2 loading ramps | Climate controlled

Warehousing + Cross-Docking

WAREHOUSE-SUPPORTED
LOGISTICS INFRASTRUCTURE

IBS leverages warehousing as a strategic operational advantage allowing freight to be received, sorted, staged, stored, cross-docked, and dispatched with structure.

White Glove + Specialized Handling

HIGH-TOUCH DELIVERY FOR
HIGHER-STAKES OPERATIONS

For sensitive, high-value, client-facing, or specialty freight requiring professionalism beyond standard courier execution.

Sensitive freight

Specialty equipment

Client-facing installs

Two-man teams

Controlled chain-of-custody.

How IBS Operates

FROM REQUEST TO DELIVERY : BUILT FOR CONTROL

01

Operational
Review

02

Route
Engineering

03

Warehouse / Staging
if needed

04

Dispatch
Execution

05

Real-Time
Visibility

06

Delivery
Confirmation

07

Performance
Accountability.

TrakaRoute Support

BUILT ON REAL-TIME
LOGISTICS INTELLIGENCE

IBS services are strengthened by TrakaRoute our operational visibility ecosystem supporting scan, tracking, route control, dispatch oversight, and execution accountability.

Service Footprint

REGIONAL STRENGTH.
SCALABLE REACH

Direct execution across Washington and Oregon, warehouse-supported operations in Renton, WA, and scalable partner-supported service beyond regional lanes.

TRUSTED BY OPERATORS WHO CAN'T AFFORD FAILURE

IBS holds active contracts with some of the most demanding logistics clients in the Pacific Northwest. These are real outcomes.

Client Outcome 01

Regional Healthcare Network Medical Courier

Previous provider STAT acceptance rate: 50%. After transitioning to IBS: 100% acceptance and delivery. Zero failed STAT deliveries since onboarding.

Client Outcome 02

Regional Veterinary Lab Network Routed Lab Courier

Reduced missed pickups and sample count discrepancies by 99%. Structured route accountability replaced an untracked courier system.

ACTIVE PARTNERS & PERFORMANCE RELATIONSHIPS

Delivery Solutions of America (DSA)

2020–Present

500+ routed medical stops per week across the PNW corridor.

Specialized Delivery LLC

2023–Present

24/7 STAT and routed medical courier. Zero-failure requirement.

Sound Horticulture

2025–Present

Agricultural biocontrol and lab courier. Airport retrieval and final-mile delivery.

SERVICES BUILT FOR EXECUTION