SMS / TEXT MESSAGING POLICY
Effective Date: July 30, 2026
This SMS/Text Messaging Policy describes the terms of text message communications from Ingenious Business Solutions LLC. By providing your mobile number and opting in, you agree to these terms.
Program Description
IBS uses SMS to communicate with customers, prospective customers, and driver/contractor applicants. Messages may include quote follow-ups, scheduling and dispatch updates, delivery notifications, appointment reminders, application status updates, and — only where you have expressly consented — informational or promotional messages about our services.
Opt-In
You opt in to SMS communications by providing your mobile number through our website forms, by texting us, or by giving verbal or written consent during the quoting, service, or application process. Consent to receive SMS is not a condition of purchasing any service.
Message Frequency and Rates
Message frequency varies based on your interactions with us and the services you use. Message and data rates may apply according to your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Opt-Out and Help
- Reply STOP at any time to cancel and stop receiving messages. You may receive one final message confirming your opt-out.
- Reply HELP for assistance, or contact us at (888) 427-1224.
- Opting out of SMS does not affect other communications (phone or email) unless you also request those be stopped.
Privacy
Your mobile number and SMS opt-in consent will not be shared with or sold to third parties for their own marketing purposes. Our messaging platform provider processes messages on our behalf under contractual confidentiality obligations. See our Privacy Policy for details on how we handle your information.
Changes
We may update this policy from time to time. Material changes will be posted on this page.
